Datamation Services was founded in 1988. Datamation is one of the leading names in the field of consumer electronics, information technology, home appliances and office automation in India and is amongst the first corporations with a well spread out network of 6 retail stores and 1 service centre. Datamation presence in the North-East encompasses the seven States of Assam, Arunachal Pradesh, Nagaland, Manipur, Meghalaya, Mizoram and Tripura. Datamation is committed to best serve customer needs.
A partner for the world’s leading brands, Datamation’s extensive retail and distribution network have made it a natural choice for manufacturers wanting to establish their products in the growing Indian markets. One of the largest distributors of Sony products, the company has an enviable line-up of various other international brands in its portfolio. Datamation is a distributor for Acer, Apple, EPSON, Canon, Hewlett Packard, LG, Sony, Logitech, Samsung, HCL, Dell, Panasonic.
In addition to the above brands, the retail arm of the company also handles most of the other well know brands including Apple, Asus, Belkin, Bit Defender, Buffalo, Cisco, Compaq, Dell, IBM, Intel, Kasperesky, Lenovo, Logitech, Microsoft, Samsung, Seagate, Toshiba, Western Digital.
From modest beginnings in 1988, Datamation’s remarkable progress into becoming a consumer electronics giant has been built with an uncompromising adherence to quality. Datamation’s principal divisions Information Technology, Online Retail, Channel Distributor and Retailer - work seamlessly with channels such as the Retail and Corporate Sales, with support from the Central Services and Logistics, to set new benchmarks in customer service.
Datamation has made significant growth in the field of Information Technology products and services. Partnership with world’s leading brands like IBM, Lenovo, Hewlett Packard, Acer, LG, coupled with the innovative sales methodologies, has made the name Datamation, synonymous with latest information technology products.
Datamation has made a major foray in the fast emerging telecommunications market. Representing brands such as Apple, Samsung, Micromax and others, Datamation offers the complete range of consumer products as well as communications solutions for the corporate and retail sector.
Keeping pace with the changing technologies and the concepts of modern business, Datamation has a portfolio of a wide range of products from brands like Canon, Epson and HP and is equipped to handle state- of-the- art automation for offices.
Corporate Business Division is focused on servicing large corporate customers with a wide range of products and services, across the electronics product portfolio. Besides, offering a broad consultative approach to businesses, the division also offers tailor-made solutions to the specific needs of corporate customers. The team has experienced sales staff, consultants, managers, sales executives, project managers, and on-site systems support engineers. With a full-fledged after sales service team, this division has the unique proposition of offering a one-stop solution to the customers.
AFTER SALES SUPPORT
Datamation is the only company that maintains full-fledged service centres all over the North-East providing after-sales service in the areas of Consumer Electronics, Home Appliances, Information Technology and Telecommunications. All products sold from Datamation carry the Datamation/ principals’ warranty and most of the items sold from Datamation are capable of being serviced by Datamation After Sales Service team.
Use IT to improve quality of life. Our Vision is to make Datamation Services the most desired shop of IT products in North- East. We visualize IT to reach every house-hold in North East which will help connect to each other and world.
To be a profitable company through superior customer service, innovation, quality; commitment with operation excellence; superior financial performance. We give highest value to our customers, suppliers and our employees.
We are the easiest IT retail house to the customer in northeast. Our Business is built on the foundation of integrity and Ethics. We follow utmost integrity in all our interactions with vendors, customers, suppliers, employees and others. We firmly believe high standards of ethical behavior in every decision we take across organization is fundamental to creating trust between the company and its associates. We believe ethical decisions even if not profitable are the key to long term success of the company. We provide dynamic and challenging environment to our employees. We want our company to be a complete place for IT shopping for our customers and best place of work to our associates. We encourage creativity and innovation among our employees. We believe in freedom of thoughts and ideas. We always focus for excellence. We focus on maintaining highest level of quality in all our services. We believe that how we deliver our services matter more to our customers than what services we offer. Excellence in everything we do is what differentiates us from the rest. We work hard towards creating a team with passion for excellence in their respective areas.
Over the years we have leveraged our partnership with key vendors to become a regional distributor like LG, Sony, Canon, Toshiba, Apple, Asus, Dell, Logitech, Microsoft, Belkin, Acer, Lenovo, Seagate, Intel etc: - We always strike to bring tomorrow technology today. We have unique marketing programmed, excellent logistic and pre and post sales services to our 500 plus dealers and 1 million direct customers.